Absolutely ! All of our items are carefully inspected, cleaned and disinfected before being shipped. We ensure that our customers receive clothing in excellent condition, straight to their doorstep.

Note that the condition of our clothing is identified under each of the product sheets. For us, transparency is essential.

Unfortunately, we do not accept returns, as we are confident that you will be happy with your purchase. However, if you have a problem with a defective item, please contact us, and we will do our best to resolve the situation.

We do not accept online exchanges. We recommend that you choose your items carefully before purchasing them. If you have any questions about a specific product, please do not hesitate to contact us for advice.

We accept online payments via major credit and debit cards.

Delivery costs vary depending on your location and the delivery method you choose. Details of delivery costs are usually indicated during the ordering process.

However, take advantage of free delivery on purchases of $50 or more

However, when your basket reaches $35, benefit from delivery for only $6 (!!!)

Please allow up to two (2) business days to prepare your order, plus delivery time depending on your location. Usually, delivery is made within three (3) to five (5) business days.

To stay informed about our online promotions, new arrivals and special events, subscribe to our newsletter on our website. You will never miss the good deals!

If you opt for this option during checkout and qualify based on our region, please be aware that the package will be left at your doorstep and that we are not responsible in the event of theft or loss. Please note, however, that proof of delivery will be sent to you via the email address given during your payment.

*Do not hesitate to leave us a small note when ordering to specify a safe location where we can drop off your package.

You can contact us using the contact information available on our website, including by email or through our online contact form. You can also chat with us via chat on our website.

Email: floraliefriperie@gmail.com

Yes quite! You have the opportunity to sell the clothes of your young children who have grown up. We accept sizes 0 to 24 months and certain specific pieces up to 6 years. We also take shoes and accessories in these same sizes.

However, it is important that the clothes are stain-free, hole-free and must not show signs of wear (too fluffy). Logos must not be damaged or cracked. In addition, the garment label must also be intact so that we can quickly identify the size, brand and composition of the fabric. Buttons and zippers ultimately need to be functional.

If you are interested in selling us your clothes, write to us at our email address, we will be happy to discuss with you: floraliefriperie@gmail.com

All clothing that is not sold after a certain period of time will be donated to shelters for women and children victims of domestic violence.